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  5. What if I didn’t receive an email with my eCertified document?

What if I didn’t receive an email with my eCertified document?

The amount of time to deliver the email depends on your email server. Check your spam or junk folder if you do not receive the email in your inbox. You may also retrieve the document by going to receipt lookup and entering the order’s receipt number and the email address used for the transaction. For assistance, contact [email protected] or (888) 351-6838.